Customer Information Notice
As Yücesoy Seramik, we attach utmost importance to the security of your personal data. With this awareness, we place great importance on the processing and preservation of all kinds of personal data belonging to all persons associated with our company in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK").
In accordance with the KVKK, as the data controller, Yücesoy Seramik may process your personal data for the purposes explained below, in accordance with the law and the rules of good faith.
Your collected personal data (Name, surname, telephone, e-mail, address, etc.) are processed for the following purposes:
Carrying out the necessary work to enable you to benefit from the products and services we offer,
Management of customer requests and complaints,
Execution of after-sales support services,
Providing information about campaigns, discounts, and our new products (subject to your consent),
Tracking and follow-up processes of the forms you submit via our website.
Your personal data may be transferred to our business partners, suppliers (logistics, cargo, etc.), legally authorized public institutions, and private individuals in line with the realization of the purposes stated above, within the framework of the personal data processing conditions specified in Articles 8 and 9 of the KVKK.
Your personal data is collected through our website's Contact Form, Newsletter Subscription, or Order Screens, either fully or partially by automated means. In this process, your data is processed based on the legal grounds of "it being directly related to the establishment or performance of a contract" and "the data controller's fulfillment of its legal obligations."
In accordance with Article 11 of the KVKK, you have the right to apply to us to:
Learn whether your personal data is being processed,
Request information if it has been processed,
Learn whether it is being used in accordance with the purpose of processing,
Know the third parties to whom it is transferred domestically or abroad,
Request the correction of incomplete or incorrectly processed data,
Request the deletion or destruction of the data.
You may submit your requests regarding your rights in writing to [Company Address] or via secure electronic signature to info@yucesoyseramik.com.tr
